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These terms govern your use of the Newinterval SEO platform at https://seo.newinterval.com and any services we provide alongside it. By using the service you agree to them.
Last updated: 30 July 2026
Newinterval CO. Ltd., Deir Qanoun Al-Nahr, Main Street, Tyre-Sour, Lebanon. You can reach us at [email protected] or +961 3 004 939.
We create accounts manually. You are responsible for keeping your credentials secure and for everything done under your account. Tell us promptly if you believe an account has been compromised and we will help you secure it.
You may create additional users within the seat limit of your plan and control which projects each can access. You remain responsible for what those users do.
Plans are billed monthly in advance unless we have agreed otherwise in writing. Each plan includes a monthly credit allowance which is restored at the start of each billing cycle; unused plan credits do not carry over. Credits purchased separately as top-up packs do not expire.
Credits are consumed by actions that make outbound requests on your behalf, at the rates published at newinterval.com/credits.html. We may change those rates if our own data costs change, and will give you at least 30 days' notice before a rate increase takes effect.
Credits have no cash value, are not refundable and cannot be transferred between accounts.
Plan limits on keywords, projects and seats are the limits of what we have agreed to provide. If your usage exceeds them we will contact you to move you to an appropriate plan rather than interrupting your service without warning.
The platform measures and reports. It does not guarantee search rankings, traffic or revenue, and neither we nor anyone else can — search engines do not accept instructions from third parties about how to rank a site. Anyone who tells you otherwise is selling you something they cannot deliver.
Ranking positions are measurements taken at a point in time from a specific location. Search results are personalised and vary between people, devices and moments. We report what we measure, and where we also have Google Search Console data we show both figures rather than picking whichever is more flattering.
Some features depend on third-party data providers and on Google APIs. If a provider is unavailable, the affected feature may be degraded or unavailable until it recovers. Where a data provider fails, we report the failure rather than presenting incomplete data as though it were complete.
You agree not to use the service to:
Researching, auditing and tracking competitors' public search performance is normal SEO work and is expressly permitted.
Your projects, keywords, ranking history, audits and connected Search Console data remain yours. We use them to provide the service and for nothing else. We do not sell them, and we do not use one customer's data to serve another. See the privacy policy for detail.
You can export your data at any time, and we will provide a full export on request if you leave.
We aim to keep the service continuously available but do not offer a formal uptime guarantee except under a written Enterprise agreement. Scheduled maintenance is announced in advance where practical.
Support is by email on all plans, with priority handling on Agency and a named contact on Network. We aim to respond within one business day.
You can cancel at any time, effective at the end of the current billing period. There is no notice period, no cancellation fee and no minimum term. We do not pro-rate refunds for a partial month.
We may suspend or close an account that breaches these terms or that has not paid an invoice, after giving you reasonable notice and an opportunity to put it right.
To the extent the law permits, our total liability arising out of the service in any twelve-month period is limited to the amount you paid us in that period. We are not liable for lost profits, lost revenue or indirect losses.
Nothing in these terms limits liability for fraud, or for anything that cannot be limited by law.
We may update these terms. Material changes will be notified by email at least 30 days before they take effect, and continuing to use the service afterwards means you accept them. If you do not, you may cancel without penalty.
These terms are governed by the laws of Lebanon, and the courts of Lebanon have jurisdiction, unless a written agreement between us says otherwise.
Questions about these terms: [email protected].